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Our team is your team, too.
Regional Account Executives--
Your day-to-day liaisons
As an Ygnition customer, you will be assigned an Ygnition Regional
Account Executive. Responsible for addressing your daily and emergency
needs, Regional Account Executives are never more than a phone call
or email away.
Dave Zilch, Senior Vice President Business Development
Director of Sales Executives
Should you ever feel your needs aren't being addressed or if you encounter
issues requiring senior management involvement, SVP Dave Zilch will
help you and your Ygnition Regional Account Executive find a resolution.
The Ygnition Networks Sales Team
We're available to assist you with:
- Answering telecommunications questions pertaining to your Ygnition Networks
account
- Providing information, documentation and/or Ygnition resources regarding
product knowledge and uses
- Overall questions regarding telecommunication interfaces with Ygnition
Networks and other billing, ordering or service related issues that may arise
- Generating sales proposals to address your sales needs for the various
Ygnition Networks products available
- Planning and developing your network with Ygnition Networks by providing
information on Ygnition Networks products; assisting in facilitating meetings
with Ygnition Networks representatives regarding product delivery.
- Handling pricing inquiries, ranging from simple inquiries to tariff rates
or more complex pricing for wide-ranging systems, for Ygnition Networks products
and services you may wish to obtain from Ygnition Networks .
- Establishing Service Level Contracts and Amendments with Ygnition Networks.
Your Regional Account Executive is responsible for monitoring the implementation
and progress of your Service Level C ontract . Once your Service
Level C ontract is established, they will facilitate the completion
of any additional amendments requested by you. Amendments may be required
to purchase/order additional products not originally available when your
original Service Level Contract was negotiated
- Providing for order escalations
and expedites assistance as needed
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